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Support

QUESTIONS?
Please see our Frequently Asked Questions page here: FAQs
If your question is not answered, just shoot us an email via the contact form!

RETURNS
Your Predator Guard unit/s may be returned within 30 days of purchase for a full refund if they have not been unpackaged and installed in the field. For full details and eligibility see our Return Policy here: RETURN POLICY 

WARRANTY
A 3 Year Warranty protects your Predator Guard unit/s against any defects.
Click Here For Warranty Registration
If your unit is under warranty, we will repair or replace defective components at no charge provided the product has not been subject to misuse, abuse, or any unauthorized alteration, modification or repair.

Warranted products requiring service must have an original purchase receipt and use a Return Merchandise Authorization number (RMA#).
Please use your original "order number" as your RMA number.

Before you make a warranty claim on your Predator Guard unit, please get in touch with us - it may be a simple issue we can assist you with via email or a phone call. Use the contact form on the right of this page or via our customer support email: support@predatorguard.com
Our customer phone support line is: 1800-537-4182

To make a warranty claim for replacement or repair of a faulty Predator Guard unit, please return your non-working unit to us at the address below.
Please include the following details inside your return package to initiate a warranty claim:

• your purchase receipt and/or order number
• date of purchase
• place of purchase
• description of your problem

All faulty units must be shipped with your Return Authorization Number (original order number), clearly printed on the shipping label to: 

PG Returns
c/ Handcrafted LLC
1569 Solano Ave #450
Berkeley, CA 94707

You are responsible for all inbound shipping costs on returned units.
We will cover the shipping costs of your replacement unit when it ships to you.

 

Disclaimer: Predator Guard LLC cannot be held responsible for injuries or damages that may occur as a result of the improper use of Predator Guard devices or the unpredictable activities of wild animals.